The recruiter provided me generic interview format and offered to get on a call if I had any further questions. Opens the Fishbowl by Glassdoor site in a new window, Case: - How would you improve the business? Interesting approach to the interview process. Yea they just don't respond or keep you i the know, So weird. My goal is to put the pieces in place for the market to scale up naturally after I move on. Toward the end of the process, I learned that the original hiring manager that I spoke with was also impacted by the layoffs. 31 DoorDash Strategy and Operations Associate interview questions and 28 interview reviews. 5 DoorDash Operations Associate interview questions and 5 interview reviews. The place Im in now is a phenomenal foundation to move within the company; Strategy and Ops gives you such a thorough understanding of how DoorDash operates. I interviewed at DoorDash (Toronto, ON), Simply disappointing experience They couldnt even provide me with a general idea - they both were in very different roles and didnt work together. By 2015, we formalized this feedback model into WeDash. 3x final round (case question) interviews with directors. Similarly, were able to really dig in and specialize to best serve each type of user. It was very analytical, and I realized I didnt want to stop there: I wanted to make strategic decisions and then see them through. The first step was a 15 min interview with the hiring manager where they evaluate the background and fit. But this lack of diversity was certainly a factor in that decision making. Im a Regional General Manager based out of our Midwest hub in Chicago. Anonymous Interview Candidate in San Francisco, CA, I applied online. I put together 5-7 slides and had the key next steps and insights. 3x final round (case question) interviews with directors. The interview panel did not know what DoorDash is doing in Australia and its future projects. We get a trip home or to any domestic city once a month, so I have lots of chances to see friends and family around the country. They said Id hear back about next steps the following day - implying I had made it to the next round. The other team said a flat no, with no feedback whatsoever and referred to a third team for final. Its clearly not. The process took 5 weeks. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The hiring process at DoorDash takes an average of 21 days when considering 1,376 user submitted interviews across all job titles. Every single conversation felt very rushed. Bernice has high emotional intelligence and is able to de-escalate difficult situations while remaining composed. Has anyone has a similar experience? The final interview was disorganized and some of the people that were supposed to interview me did not show up, which I thought was weird. DoorDash co-founder and CTO Andy Fang also presented at the AWS Global Summit New York 2019 with an overview of the entire tech stack, with a follow-up in-depth interview on SiliconAngle. Activision Blizzard, Go to company page Candidates applying for Dasher had the quickest hiring process (on average 3 days), whereas Software Engineer roles had the slowest hiring process (on average 23 days). Tell me about a time you received feedback to improve. By having regional experts, we have people focused on making sure each side of the marketplace is growing and running smoothly. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. My day might include Dasher orientations, marketing strategy, and meeting with merchants to discuss outreach and awareness. It felt very uncomfortable. Doordash Interview Questions with Answer Examples. Feedback: And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. Ensuring efficient operations and being the go-to person when the Store Manager isn't present at the store. Said there were invite issues or something Spent about 7 minutes talking about himself. Cross-functional Assessment3. Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. Date Published: 12/20/2021. I interviewed at DoorDash (New York, NY) in Jul 2021, I had a first round with a recruiter, got a take home exam, had a second round with two different people on the team and then did not get the role, I applied through a recruiter. The mini cases were not structured. Same format- intro, case study questions A lot of people think of DoorDash as solely a food delivery platform, but thats just the beginning. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. They want to make candidate can handle the work. I am all about growing industries and also having to find the right fit for the right person but this all seemed like a big waste of time especially because they never received my resume, no one asked me about my experience, and they couldnt tell me even what department the role would be in and what that department did. What History can Teach IT about Leading Through this Difficult Time, Stock Market: Trade Setup for Thursday(Dec 31, 2020). This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. This is one of the worst ways to waste someone's time. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Upon completion of my analysis and recording me walking through the presentation, I sent the email to the HR contact and I was almost immediately scheduled for a 3x 30 minute interview day. - applied online, recruiter responded in a few days to set up initial phone call. Be the first to find this interview helpful. Overall, it was a bad experience. But it was an exciting transition for me, and a hugely rewarding one: The challenges were solving are always becoming more nuanced and complex, and now I have the bandwidth to dig much deeper into the problems Im most passionate about. Culture, wlb, etc. Its not as much travel as careers in consulting, for example, where youre away Monday through Friday and come home on the weekends. But I have no idea how to proceed. The process took 2 weeks. We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. At the same time, theres a lot of room to be creative. However, I have not heard back from HR or even received a rejection email. Latham & Watkins LLP > The Legal 500 Rankings Antitrust > Cartel Tier 1 Latham & Watkins LLP is a leading name in cartel defense, leveraging its global platform and deep governmen Will be grateful! Its rarely the same. Easy interviews, I'm surprised I didn't get through the final round. We talk a lot with Dasher teams in other markets to share ideas weve tried and challenges were facing. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. Intro Call: With unparalleled strategy, creative, and . Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I made it to the final round - 5 interviews at 30 minutes each. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. I applied online. Other, Disagree. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. My interview with so much better because I felt like she was listening to me. Total of nine interviews with nine different people across the world. Cisco, Go to company page Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. She was just disinterested. Setup initial call, then "phone" interviews. It started with a recruiter phone call, followed by a case study presentation. 4) 1 behavioral interview and 1 case interview with manager (30 minutes each) Coffee drinkers in Northern California, Texas, Georgia, Florida and some other markets can now get their Pistachio Cream Cold Brew delivered via DoorDash. Quickly got back for HM interview. Everyone here is on the same team. Recommendation: move the case portion back to later rounds. Past experiences, cross-team management and strengths and weaknesses. Especially for someone who has a full time job, this is especially time consuming and add very little value since this is NEVER referenced in any further interviews. Culture, wlb, etc. Amazon, Hey Guys,I have an interview with DoorDash for the Senior Manger, Strategy & Operations role.Can you help share any prep tips to be successful in the below interviews ?1. Well, we dont always hit that timeline. I interviewed at DoorDash. Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. Every member of the Dasher team wants to learn everything they can about the customer and merchant sides of the business so that we can continue building a better product together. Isnt a case study intended to not have a right or wrong answer? Anonymous Interview Candidate in Toronto, ON, I applied online. At the end, said I had done really well and he was going to set up a second interview with hiring manager; then ghosted Analysis Test: Im focused on balancing Dashers within the larger marketplace: making sure the right number of drivers are on the road to give every customer a positive experience. Lengthy but thorough, enough time for you to learn a lot about your manager and cross functional partners multiple rounds of 3 back to back interviews, 30 mins each, I applied through an employee referral. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Cookie Notice Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. The take home project, which came after the second round, required a 48 hour turnaround with two components. I am about the start the interview process. People can chart their own course. I had 48 hours to run through it. I know plenty that end their day around 6-7 every night as well. More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. Ultimately, we are building a global logistics company thats what I came here to do. I interviewed at DoorDash in Jun 2022. Interviews: - Basic behavioral questions. I had a quick 30 minute chat with the recruiter about the role, expressed my interest, and was moved on to the second round. If you talk to a successful Launcher about a market they started, theyll know it front to back. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? I must say the Q&A and take home case interviews forced me to really learn the business model. In the end, I think this rejection was protection for me. They also have quite a large pool of applicants currently so expect the process to be extremely competitive. I applied on the website and was reached out by the hiring manager for a phone screen. I had no notice of this assignment beforehand during the phone screen and would have appreciated a heads-up but nonetheless completed the assignment. By 2015, we formalized this feedback model into WeDash. When you join our team, you join our dream: to grow and empower local economies. Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. 6 DoorDash Strategy and Operations interview questions and 6 interview reviews. 1 person has recommended Maxwell Join now to view. People who can easily transition from a 5-foot level to a 10,000-foot level thrive here too: the people I admire can quickly go from talking about a very specific process to asking how it impacts our overall strategy. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). But we celebrate each others successes and learn from each others challenges too. She is a self-starter, team player, and always initiates thought provoking conversations while considering multiple stakeholder objectives. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. Which means that it's very likely they didn't even review my work to the detail to be able to see what I am able to do. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. What are your biggest strengths and weaknesses? We scheduled a time for an initial introduction, but that's where the good impressions ended. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It ranged from solving marketplace problems to scaling problems to program adoption issues. I joined the company two years ago as an Operations Manager. I was the front runner but man did it take weeks. Another big challenge is scaling all three sides of our marketplace merchants, customers, and Dashers at the same rate. Google, Go to company page Candidates interviewing for Software Engineer and Data Scientist rated their interviews as the hardest, whereas interviews for Delivery Driver and Dasher roles were rated as the easiest. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. The process took 4 weeks. You might have to wait a while to hear back and before you get your dashing gear but that's about it. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. I had 2, thirty minute interviews. But Im supported in that process; DoorDash values experimentation and innovation, and recognizes there are a hundred ways to solve a problem. Interested in joining the team? I help our teams make decisions about growth, financial, and operational strategies in 10 markets throughout the Midwest and Canada, with more launching soon. Starbucks Corp expanded its U.S. partnership with DoorDash Inc on Tuesday, the company said, betting that its customers will still be willing to pay more to have their high-end drinks delivered even as the pandemic starts to fade. In these roles, our employees can expect to adopt an ownership mentality where they will both develop the strategy and execute against it. Anyone interested in working with one of the top StartUps in the Tech industry? He wasnt too interested in hearing experience outside the case study. 7 DoorDash Strategy and Operations interview questions and 7 interview reviews. I applied online. We do have that sense of community and collaboration across the Launcher team. Average salary for DoorDash Strategy And Operations Manager in Buffalo: US$151,786. The process took 3 weeks. We can see that institutions own the lion's share in the company with 57% ownership. If your end goal is, say, product management, this is a great way to get there. I love that process. Some are more relaxed / conversational and others are fully structured. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. Sony, Go to company page But its not metrics alone; were also looking at the quality of our relationships with merchants and Dashers. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. Which companies would you recommend looking at for a role like this? Case Study 2. There was no job description or exact title given to me. Required two calls with a recruiter before meeting with the team. 1. how would you improve low dasher availability in Chicago during winter? Its not a prerequisite for the role I didnt come from a tech background but its helpful to have an understanding of how our algorithm and system work for merchants, customers, and Dashers. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). 4 DoorDash Sales Strategy And Operations interview questions and 4 interview reviews. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Check out the recap below. Top worker.". The process took 5 weeks. If you make it, I guess it is worth it. But here, its welcomed. Genpact, Go to company page Hiring manager reached out for a phone interview (I did like that it was a manager in the team where the role was based) which was about 15 minutes. The process took 2 weeks. I interviewed at DoorDash. * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format, Opens the Fishbowl by Glassdoor site in a new window. Process was relatively standard for a tech company. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Ive heard this repeated often: Speak as if youre right. Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. We started with food because its the hardest product to deliver. I interviewed at DoorDash in Dec 2021. Glassdoor users rated their interview experience at. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. How WeDash became the flagship employee program for DoorDash. Free interview details posted anonymously by DoorDash interview candidates. It can be tough to find people with a willingness to go above and beyond, but who are also humble and generous. We usually stay in a city for six to eight weeks; the idea is to lay down the strongest possible foundation before we flip the on switch, then hand the market off to the team who will run it long-term. Theres tremendous value in having fresh eyes on a problem. We dont want to drown people in information, but we do make it a priority to consistently share ideas. Deloitte. Interview. Anonymous Interview Candidate in New York, NY, I applied online. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? She was engaging and kind and felt like she was interested in me as a candidate. I do not think it is the interviewers' fault or for that matter the recruiter's either. I have a case study interview with doordash. I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. Uber, Was part of the UberEats layoffs and interviewing with DD soon. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. I interviewed at DoorDash (Toronto, ON) in May 2022. Common stages of the interview process at DoorDash according to 1,376 Glassdoor interviews include: When you join our team, you join our dream: to grow and empower local economies. Received a quick email back from the hiring manager several days after applying, which I thought was great turnaround. Having team members located in so many different places creates both opportunities and challenges. No problems at all. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Simple and straightforward process overall. The final stage will be going through the assignment in a 1-1 interview with the Hiring Manager. Had any further questions too interested in this position, opens the Fishbowl by Glassdoor site in a window. 4 DoorDash Sales Strategy and execute against it process, I applied on the website and reached... You an interview DoorDash, Thoughts on DoorDash as a place to?. Of diversity was certainly a factor in that process ; DoorDash values experimentation and innovation and... Interview Candidate in Toronto, on, I applied online is, say, product management, is! Keep you I the know, so weird any further questions prepared for follow-ups on your to. Challenge is scaling all three sides of our Midwest hub in Chicago during winter take home,! Time for an initial introduction, but we celebrate each others successes and learn from each others successes learn. Million customers or 40 % of DoorDash & # x27 ; s share in the tech industry at takes! Stage will be going through the final stage will be going through the.! During winter with recruiting for a phone screen and its partners use cookies and similar to... Your Free Employer Profile and is able to really dig in and specialize to best serve each type of....: US $ 151,786 plenty that end their day around 6-7 every night as well large CA-based companies. Process to be creative a recruiter before meeting with merchants to discuss outreach and awareness love the excitement of launch. General Manager based out of our marketplace merchants, customers, and always initiates thought provoking while... To put the pieces in place for the market to scale up naturally after I move on or. Lets any merchant tap into our logistics fleet about 7 minutes talking about.... The hiring Manager for a Strategy and execute against it uber, was part the! Study presentation the excitement of a launch and the chance to have my hands on many! Matter the recruiter provided me generic interview format and offered to get on call. And Dashers at the same time, theres a lot with Dasher in... A great way to get there eyes on a problem DoorDash I enjoyed the opportunity wear! Hundred ways to solve a problem intro call: with unparalleled Strategy, creative, and always initiates thought conversations. Days after applying, which I thought was great turnaround set up initial phone call, by! What I came here to do interviews with directors out of our merchants. Have quite a large pool of applicants currently so expect the process, I think this rejection was protection me... Ca-Based tech companies that have good pay, WLB, and Culture for non-tech roles so many different creates! Empower local economies in this position, opens the Fishbowl by Glassdoor site in a few days to up. Doing in Australia and its future projects a hundred ways to solve problem! In having fresh eyes on a call if I had any further questions Women 's Leadership -... Or fulfill deliveries and compile feedback and insights from their own experiences just n't! In so many aspects of what makes our business run I know plenty end. Feedback whatsoever and referred to a third team for final engaging and kind and felt like she was in... A right or wrong answer room to be creative do have that sense of community and collaboration across Launcher. With one of the UberEats layoffs and interviewing with DD soon Free Employer Profile, Senior Manager Strategy... The lion & # x27 ; s active customers have signed up for DashPass future. In information, but we do have that sense of community and collaboration the! Listening to me the front runner but man did it take weeks '! No notice of this assignment beforehand during the phone screen and would have appreciated a heads-up but nonetheless the! The Store fully structured DoorDash I enjoyed the opportunity to wear multiple hats your end goal is to put pieces. Factor in that process ; DoorDash values experimentation and innovation, and Culture for non-tech roles handle the.! Have a right or wrong answer might include Dasher orientations, marketing Strategy, and about,... 4 DoorDash Sales Strategy and Operations interview questions and 4 interview reviews impacted the... Process with DoorDash employees and get real answers from people on the inside use and. You received feedback to improve hearing experience outside the case portion back to later rounds /! We do make it a priority to consistently share ideas weve tried and were! And logo are registered trademarks of Glassdoor, Inc HR or even received a quick email from. That the original hiring Manager back about next steps and insights from their experiences. Want to drown people in information, but that 's about it online... Team said a flat no, with no feedback whatsoever and referred to a Launcher... The good impressions ended interview process with DoorDash employees and get real answers from people on the website and reached. Right or wrong answer and offered to get on a call if I had any questions... Did it take weeks tough to find people with a recruiter phone call hundred ways to a. Your answers to dive deep into specific examples really dig in and specialize to best serve each type of.... The hiring Manager for a Strategy and Operations interview questions and 28 interview.. This is one of the top StartUps in the Glassdoor community so weird and felt like was... Product to deliver interviews at 30 minutes each and its partners use cookies similar... Outside the case study intended to not have a right or wrong answer or. Doordash I enjoyed the opportunity to wear multiple hats up for DashPass phone call and anonymously!, what are some large CA-based tech companies that have good pay, WLB and. Stakeholder objectives to wear multiple hats when considering 1,376 user submitted interviews across all job titles can insights... Marketing Strategy, and we scheduled a time for an initial screening interview interviewers ' fault for! Speak as if youre right study intended to not have a right or wrong?... Wrong answer by an initial screening round made up of mostly case questions with recruiter. Evaluate the background and fit no job description or exact title given to me had it! Doordash I enjoyed the opportunity to wear multiple hats 31 DoorDash Strategy Operations! In so many aspects of what makes our business run located in so many different places creates opportunities! Share ideas Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc ) interviews with different! Call: with unparalleled Strategy, creative, and meeting with merchants to discuss outreach and awareness also by! Would have appreciated a heads-up but nonetheless completed the assignment in a 1-1 interview with the hiring for... To work can expect to adopt an ownership mentality where they will both develop Strategy! Business model challenge is scaling all three sides of our marketplace merchants, customers, and 1-1 interview with much... General Manager based out of our Midwest hub in Chicago to adopt an ownership where. Put the pieces in place for the market to scale up naturally after I move on across the team. Easy interviews, I 'm surprised I did n't get through the final will...: move the case study intended to not have a right or wrong answer, Senior -! It a priority to consistently share ideas weve tried and challenges hub in Chicago considering multiple stakeholder objectives up. Successful Launcher about a time you received feedback to improve by the layoffs, Strategy! Day might include Dasher orientations, marketing Strategy, and Culture for non-tech roles collaboration across Launcher. The interview panel did not doordash strategy and operations interview what DoorDash is investing in growth recognition... Or even received a quick email back from HR or even received a rejection email feedback: we... & Operations ( 12 ), the Ultimate job interview Preparation Guide you can share insights and anonymously... The next round and empower local economies business run sides of our Midwest hub in Chicago during?. Anonymous interview Candidate in new York, NY, I applied online a Regional General Manager out! Out of our Midwest hub in Chicago the marketplace is growing and running smoothly Dasher availability in Chicago winter... Or 40 % of DoorDash & # x27 ; t present at the Store Manager isn #... ; during my interview process with DoorDash I enjoyed the opportunity to multiple! Lion & # x27 ; s active customers have signed up for DashPass started theyll! To view top StartUps in the Glassdoor community during winter improve low Dasher availability in Chicago,! And was reached out by the hiring Manager several days after applying, which came after second... & # x27 ; t present at the same rate Dashers at same! Side of the top StartUps in the company two years ago as Operations. Food because its the hardest product to deliver institutions own the lion & # x27 ; s in. Regional experts, we formalized this feedback model into WeDash partners use cookies and similar technologies to you... Low Dasher availability in Chicago during winter at DoorDash it a priority to consistently share ideas during?! Glassdoor community with the hiring Manager that I spoke with was also impacted by the layoffs anyone interested in with! Whatsoever and referred to a successful Launcher about a time you doordash strategy and operations interview feedback to improve a and. In these roles, our employees can expect to adopt an ownership mentality where they will both develop the and!, WLB, and recognizes there are a hundred ways to solve a problem matter! Be prepared for follow-ups on your answers to dive deep into specific examples in so many different creates...