C CENTRAL RESORT THE PALM. Andrew leads with a passion for food & beverage and people. In his role as Hotel Manager, Memarian heads all the operations, leading the culinary team in enhancing Palazzo Versace Dubais reputation for world-class, curated dining. This was successfully done, where the outcomes were quite remarkable. From. FIVE Jumeirah Village is the most reviewed hotel on Booking.com with over 30,000 reviews with a rating of 9. Lavoya will end the year with 14 locations and will double that by the end of 2023. Chief Operating Officer of COYA Restaurant & Pisco Bar, Yannis Stanisiere, is the guiding light of the COYA brand. Fairmont The Palm, Dubai has appointed Dominic Arel as general manager. In the unprecedented times of COVID-19, Cordon ensured the hotel group remained resilient and on track for the rebound of the travel and tourism market. And worked on the vertical farm project with GreeenTech Vertical Farm, who now produces the greens that supply the Hotels Fish Market restaurant. After 5 successful years, Atelier House Hospitality has established a firm foothold in the region as a high-quality boutique player in the market under Mahendras leadership. He pro-actively managed 2021 Ramadan with flexible pricing strategy resulting to a 36% increase in revenues YoY. General Manager's Assistant. Regarding revenue generation, Bill and his team adapted the hotels sales strategy during the pandemic, diversifying into long stay business for the hotel as well as reaching out to new markets, such as Israel. I enjoyed all aspects of my role there from interacting with the F&B team to seeing happy customers leave with a smile. Today, he has led the group to own and operate almost 50 venues of multi-award-winning bars, entertainment outlets and restaurants, internationally. Sandeep is passionate about the opportunity to develop the future leaders of this regions industry. Another standout achievement has been the hugely successful opening and launch of lifestyle brands in the region such as SLS, 25 Hours and Hyde Dubai. Accor ALLSAFE operational standards, which were developed with hygiene solutions specialist Bureau Veritas, a world leader in testing, inspections and certification, have been implemented at Sofitel Downtown, and all Accor properties across the Middle East and Africa. For guests staying with us, we have a Christmas Eve staycation and dining package for AED 1,250. Sustainability has always been vital, as Cordon raised awareness of environmental responsibility and implemented sustainability programmes to reduce the hotels carbon footprint. Youve mentioned in previous interviews that your management style involves looking after your team, what does that notion entail to you?Yes, I care deeply about my team and want to see them scale. The Group is expanding regionally and internationally, with the Black Tap burger joint entering Riyadh in June of 2022, while METT Hotels & Resorts, with its first hotel in Bodrum, is eyeing new locations in other parts of the globe. Were also hosting a family-friendly Christmas poolside market on December 25. Operating a dynamic portfolio of 16 unique and diverse concepts, with several exciting additions in the pipeline. In 2022, the hotel revisited its strategies and formulated new ones to continue to bring in guests and stay above its competitors. This festive season, children up to six years old enjoy our Christmas Day brunch for free and those aged between nine and 12 enjoy it for AED 99. During the pandemic, he ensured all hotels followed stringent health and safety measures, including launching the Radisson Hotels Safety Protocol. Another unique offering, the signature Sofitel candle ritual when can guests expect to witness it at Sofitel Dubai Downtown?Inspired by the enchanting lights of Paris and the countrys tradition of lighting gas lamps before electricity became mainstream, Sofitel Dubai Downtown strives to whisk its guests away to another world in time with our Candle Ritual. In contrast to traditional hotel management models in the region, Aleph Hospitality manages hotels directly for owners, either on a franchise basis for branded properties or as a white label operator for independently branded hotels. Giacomo gracefully frames his contributions and feedback in a constructive and supportive manner, which typically has a positive effect on others. Guillaume Ferraz is the Managing Director for the Sunset Hospitality Group Day Life division, where he oversees all the groups beachfront and pool experiences. There are French touches sprinkled across most of our restaurants, without being exaggerated or clichd. This also achieved the Guinness World Record for the worlds largest painting. It has been recognised by high luxury brands as their preferred venue to host the most celebrated events in the UAE. From brand negotiation to achieving operational excellence, Hajj strategically directed the growth story of Cravia, from inception to its circa US$200 million acquisition in 2016. In less than a year, The Broth Lab has successfully catered to different segments of customers through its efficient automated B2C business and marketing model. By 2019, Cordon looks after 50 properties in the Middle East with a total of 10,944 keys and 57 properties in Africa with a total of 11,373 keys. RHG also took home an award at this years Sustainability Innovation Awards for its Hydroponic Farm Project, in its commitment to contributing to the Net Zero by 2050 initiative that Dubai has set out. Beginning his career in the Four Seasons Beverly Hills, Los Angeles, Keffer joined Marriott International in his home state of Tennessee sometime later, followed by positions in Florida and New York. My career in hospitality technically started when I worked at a family friends restaurant, as a teenager, to earn a bit of pocket money. He introduced new food and beverage concepts such as the In-Villa Cinema, Breakfast By design to create unique experiences for the guests as well as generated more F&B revenue. In January 2006, Fathi Khogaly became the Resident Manager at the Galleria complex at Hyatt Regency Dubai, where his main goal was to rejuvenate the residence and the shops at the Galleria. Both hotels have a 5-star classification according to the international classification standards. Before this, he was the Chef de Cuisine at the Burj Al Arabs signature restaurant, Al Mahara. Whether a guest is staying with us for business or pleasure, we aim to surprise and delight them with elegant touches like this. Slims leadership is responsible for launching of the newly open SPA and other hotel outlets. The Polynesian theme, however, was quite new to the Swiss national, but he soon acquainted himself with the concept and worked with designers to create a resort that reflects a Polynesian theme without resorting to the typical island resort stereotype. He spent years working his way across Europe, Asia, and the Middle East plus a few years on cruise ships to get to where he is today. This is a great opportunity to discuss RiiSE as a proud female general manager at Sofitel and the Accor Group. My leadership style involves keeping them motivated and energised, but also making time to address any issues, giving them the attention and compassion they need. I believe there is an urgent need for all cultures and genders to be equally represented in the industry. By 2009, he had set up Kalys Management, a management investment firm focused on hospitality projects in the region; by 2011 it had grown and evolved into Sunset Hospitality Group. The term engagement has somewhat staled, but here it means showing genuine interest in the success of the organisation and for each individual team member. Bills wealth of experience in the industry allowed him to lead the iconic 1,608 key hotel through the pandemic without having to close the hotel doors, a feat which was unachievable by many hotels across the globe, especially one of this size. Aleph Hospitality has earmarked a portfolio of 50 hotels in the Middle East and Africa by 2026. The group staff do their best to provide excellent service and meet guests expectations, making their stay memorable and delightful under the leadership of Artashes. In terms of revenue results the grou had a record breaking profit conversion of 19.7 Million, a great achievement which could only be realised by a great team working under an exceptional leader. Recent projects have included spearheading the 2020 launch of the UAEs first kosher restaurant and the opening of a dedicated salon area within Armani/SPA. Panos overall character makes him a role model for young hoteliers and a leader in the hospitality industry. For the last 6 years and even during the most challenging year of recent times, the pandemic during 2020, Giacomo has managed to deliver a profit year after year through leading by example and always pushing boundaries to achieve the impossible. Christophe is well recognised in the industry for his innate ability to develop strong performing teams through empowerment and deep trust, with several of his direct reports moving on to become senior leaders and general managers within the industry. Find a route. Varun and his team have been able to keep Miss Lilys ontop of its game for the past 6 yearsOne of Varuns greatest achievements in his career is the creation of his homegrown concept Honeycomb Hifi. Thomas is not only an innovative character by nature, but he is also committed to ensuring strong levels of productivity and resource efficiency, exemplified most clearly in the recent partnership agreement signed with Ferrari to transform Armani/Pavilion into Downtown Dubais most successful outdoor Ramadan venue. As Managing Director at Infini Concepts, David oversees 5 venues and leads all new projects. Fakhreddine enhanced the nightlife scene in both KSA and Qatar with the successful launch of Antika Bar. Tim is considered a hospitality heavyweight not only for his achievements, but mostly for his visionary leadership to helm not only one of Dubais, but one of the worlds leading entertainment destination resorts. His relationship with the Gulf and wider region started in 2006 when he was appointed general manager for Middle East and Africa at a FMCG/healthcare multinational. He is in charge of the financial performance and operations of the food and beverage for 15 outlets, 2 ballrooms, 18 meetings rooms and the external catering of 6 units. Copyright 2022 BNC Publishing. He is the creative genius behind hugely successful homegrown concepts such as Dubais iconic rooftop destination, The Penthouse, FIVEs signature Italian, Cinque, and MSG-free, gourmet Chinese, Maiden Shanghai at FIVE Palm Jumeirah along with immersive street-food dining experience, Soul St. and Jumeirah Village Circles first ever nightclub, The Mansion at FIVE Jumeirah Village. This blockbuster expansion project has added over 5000 sqm of state-of-the-art events space, and features a new exhibition hall, a pre-function area, a VIP majlis, and 2 levels of exclusive parking. Sunset welcomed the year 2022 with the opening of DREAM, a dinner and show concept that received amazing reviews from guests and the media worldwide. A visionary at heart, with a passion for creating new experiences and concepts, Rabih stepped out of the corporate world in 2015 to follow his long-standing aspirations to achieve great things in the F&B and entertainment industry. Catering to international business travellers, expats and local guests from Dubai, the UAE, and the GCC, Sofitel Dubai Downtown offers a memorable and comfortable stay for business travellers and a family-friendly experience for guests with children. Sandeep took on his role as Chief Operating Officer for the Middle East mid-2021. Hotel Manager Treat your family to a luxury vacation they'll never forget at the Sofitel Dubai The Palm Luxury Apartments. Pauls perseverance towards his vision, loyalty to his goals and objectives, outstanding leadership, and dedication to creating moments people live for have significantly set him apart from the fierce competition he faces daily. Giacomos engagement with guests and team members alike are unique and personal. Previously, Mr. Shinn was a Dual General Manager, Area General Manager and Regional Vice President with Island Hospitality. All guest service starts from within, in order for us to offer unparallel guest services, we had to focus on our people and the value they bring to the brand. Ali has established a whole new brand that endeavours to become one of the best burger joints amidst well-established names. 2 min read15 September 2022. Giving them a memorable experience from start to finish, they can also arrive and depart in style with a personalised limousine service to and from their home. In addition, Bani has established preferred partner status with leading hotel brands, including Marriott, Hilton, and Hyatt. Sofitel The Palm reveals senior management team - Hotelier Middle East Hotelier Middle East Hotelier Middle East is the leading destination for hospitality industry professionals covering hotelier news, hospitality news, hotel, events, business & travel news across Dubai, UAE, Saudi Arabia, Gulf & Middle East. Highlights include: Introduction of Ritz-Carlton in Jordan with The Ritz-Carlton, Amman; debut of Le Meridien in Qatar with Le Royal Meridien Doha, Residence Inn in the UAE, MEA in Qatar with Marriott Executive Apartments City Center Doha; and openings of The St. Regis Dubai, The Palm and The St. Regis Downtown Dubai and W Dubai Mina Seyahi in the UAE. The Retreat Palm Dubai MGallery by Sofitel. Through Cenk nverdis vision, Rixos Hotels has been successfully recognised globally and continuously expanding its footprint in the region. Quality and perfection are at the heart of her brand and are the core pillars behind Natashas success as an entrepreneur and restaurateur. He has enabled Jumeirah Group to weather the greatest economic storm of the 21st century (COVID-19) and has already broken historical performance records for Jumeirah Group throughout its 25-year history in Q1 of 2022. I was promoted to deputy general manager after 18 months and later served as the general manager for two years. Due to high demand for catering services at EXPO, the team was able to establish a permanent team on site. As a person he is a respectful, kind, excellent motivator, and successful . Due to Richards outstanding business strategies and leadership, all properties within the group have seen a remarkable growth in the year-to-date numbers, looking at the Revenue Generation Index, we saw a 76% growth against last year at Jannah Marina Hotel Apartments, 129% growth at EDGE Creekside Hotel and 10% growth Jannah Burj Al Sarab, Abu Dhabi. His quick thinking and bold efforts in the initial stages of the pandemic mitigated the impact on the overall business and his team, and soon pushed the hotels into a commercial recovery phase. The brand has carved out a new niche in the regions hospitality scene for its fuss free service, unique approach, and quick growth. During the pandemic, Panos and his team adapted the hotels sales strategy, diversifying into long-stay business and targeting the domestic market with staycation and food and beverage offers, which helped maintain business. Guests who want to put on a sweet spread at home can order our gourmet selection, featuring snow-themed winter chocolate drinks, ginger cookies, a Santa Hat cake or a festive treats hamper. Sofitel Dubai The Palm The Palm Jumeirah, East Crescent road 55558 DUBAI United Arab Emirates GPS:25.14025, 55.13242 +971 4 455 6677 +971 4 455 6670 H6541-RE@sofitel.com Access & Transport (2) Art, culture & entertainment (7) Restaurants & Shops (2) DUBAI INTL AIRPORT Int. With his leadership, the brand awareness has reached new peaks and have been visible across prestigious channels through strategic partnerships with highly-acclaimed brands such as UAE Pro League, Mubadala, RAKBANK, Aquaventure, Dubai Parks and Resorts, and Dubai Expo 2020 amongst others. LArt de Nol is our hotels theme and its centred around joie de vivre (the joy of living). Sofitel The Palm reveals senior management team. Three years later, he received a lucrative offer to sell the business which he accepted, and then moved into the FMCG industry. Emma Banks leadership style is underpinned by assertiveness and empathy the sweet spot that will have a person not only marching up the figurative mountain, but most importantly with hundreds of people behind them. Armed with years of experience and a track record of proven performance, Manhal Naser is responsible for providing the overall leadership and strategic management for the company. David did not only manage to retain all 369 team members across the three hotels, despite the very difficult cash flow situation that the hotels went through during the pandemic, he also secured business during the hard-hit period of the strict lockdowns and travel restrictions, by working closely with the Dubai Healthcare departments and offering support. Awj set out on its culinary journey with five unique concepts, all strategically located across popular tourist and dining destinations in Dubai. His philosophy and approach is to connect likeminded investors, operators and brands to define concepts, successful portfolios and continue on shaping the hospitality industry. Sreejith Purushan has over 18 years of experience in the hospitality industry. Accor. His eye for detail and drive for success is acutely tangible in the success story each of these hotels have been since day one. In addition, he has been continuously developing his career and personal intellectual assets to ensure that he will assume higher responsibilities in the group in the future, while continuing to take innovative management standards and practices to places theyve never been before in the present. Founder Ali Yazdi launched homegrown indie burger joint SLAW in Jumeirah 1just over 18 months ago in March 2021. These new strategies helped maintain and support the business during the tough times and into 2021 helped drive more demand leading the hotel to achieve budget year to date. With his eyes firmly set on establishing Jumeirah Hotels & Resorts as a globally recognised luxury hotel brand operating in the pure luxury segment, Jos Silva continues to be the driving force behind Jumeirah Groups growth into key cities and destinations around the world. The bathrooms have luxurious mini versions of the classics plush kids bathrobes, cosy slippers, and two sets of Lanvin toiletries. He brings 20 years of experience to the role, spanning beach club and restaurant operations, overall team management and leadership, as well as strategic and commercial execution. For Umut, that journey was a start to making Rya the intersection of culture, history, and rich Anatolian cuisine with polished modernity. Her expertise in concept developing, feasibility, food & beverage, business planning, operations management, and turnkey, has been a strong force behind over 60 successful restaurants all over the world. Home Gallery Sofitel The Palm reveals senior management team, Meet the team at the 361-key property on Dubais Palm Jumeirah. I wanted to experience more of that, so I went on to pursue my bachelors degree at Professionnel dHtellerie Restauration in 1994. Spencer leads Jumeirah Restaurants, a Dubai-based full-service hospitality provider, with an iconic portfolio of acclaimed homegrown brands, ranging from premium-casual to quick-service restaurants, casual dining venues and food trucks. In 2006, Cordon was recognised with the Alpha Forum Prize Younger Manager award by the British Travel and Hospitality Hall of Fame. Les Cuisines is where French and Arabic flavours meet, while also sending guests on a journey through other cuisines. This makes a familys stay at the Sofitel Dubai Downtown even more enjoyable. As Regional Vice President Middle East & Africa for Wyndham Hotel Group, Bani grew the portfolio from six hotels to 49 operational hotels and 20+ under development, developed five new brands and expanded the companys portfolio to the African continent. His dedication to excellence and commitment to making a positive impact have earned him the respect and admiration of his peers and colleagues. Over the past 3 years of him being Chief Commercial Officer, Yigit has led the commercial activities to achieve a growth of +7 points in RGI for the region, and under his leadership, PR activities have led to an overall coverage of over 10,000 features for the region which has resulted in more than 6.9 Billion views YTD 2022, especially leading in the Middle East & Africa against its main competitors. On the top of the agenda; transparency and support. Everyone in the team has been a big part of supporting the wellbeing of others amidst the social distancing. Sofitel Dubai The Palm Resort & Spa East Crescent Road, Dubai 9.0 Wonderful 1008 reviews How we verify reviews 10 - Excellent 676 8 - Good 233 6 - Okay 58 4 - Poor 28 2 - Terrible 13 9.3/10 Cleanliness 9.2/10 Staff & service 9.0/10 Amenities 9.2/10 Property conditions & facilities 8.8/10 Eco-friendliness 8/10 Good Kareem Safwat Two FIVE Hotels have been ranked #1 with occupancy rates of over 95% and a TrevPAR that is 253% higher than its competitive set. And like a true mentor, Bill was overjoyed when promoting Nick Patmore (ex. Under Cordons leadership, the group continues to unleash the power of its portfolio, consisting of nine strong brands, driving significant growth across the Middle East and Africa. It is Thomas overall character that exemplifies him as a leader in the hospitality industry and as a role model for many young hoteliers on the rise. RiiSE isnt just committed to gender equality, though, its also dedicated to the equal representation of global cultures and ages. He oversees all company operations and resources and has launched an array of high-end, themed restaurants throughout the past decade. More than 1,500 guests attended the exclusive soire at the resort, which is located on the east crescent of the Palm Jumeirah. Fathi Khogaly and Hyatt Hotels proved to be the complete match with their genuine common ideologies and beliefs, primarily being about care, which was also the epitome of Hyatts purpose we care for people so they can be their best. In 2021, the company set about launching 10 new brands in the UAE and for this year, it revealed plans for 20 local and international launches by end of 2023, expanding SHGs existing portfolio to more than 60 venues, including expansion into Spain, Italy, Morocco among other new markets. She sees her role very clearly: to have a clear plan, underpinned by a well thought out strategy then through creating a purpose-led culture of support, encouragement and recognition watch her team flourish and watch the results come in. Throughout the lockdown, David didnt step foot out of the hotel, ensuring that his teams were looked after and never shied from questions. Rotana has achieved a number of milestones as it continued its tenacious expansion over the past 12 months. This has been achieved through restructuring the organisation, prioritising equal representation of women across the business, investment in talent and realignment of roles to foster a more agile business that can respond to the changing market and consumer dynamics, and identifying opportune moments to invest in product and guest experiences to expand the brand offering, delivering strong financial and reputational results. Immersing guests in a festive atmosphere with giant iridescent baubles, Christmas dcor, and a show-stopping gingerbread house, guests of all ages are in for a memorable experience. He has over 26 years of experience. Andrew is a seasoned F&B Director, bringing over 20 years of hospitality experience to the table. The hotelier has almost three decades of experience with Accor. LApero, our new lounge bar, is inspired by French countryside aesthetics, while serving terroir-style food and drinks. It has been fully booked every Friday since it launched in July 2020. to Sofitel Dubai The Palm. Sunset Hospitality Group was founded in 2011 by Antonio Gonzalez with a vision to create unique experiences around the world through a diverse mix of hospitality concepts. Each brand has distinctive characteristics bold, charming, stylish, gracious, vibrant, all with Davids personal touches. Points of interest. His journey with Rove Hotels started in 2016 at the brands first opening and he has been overseeing the initiation, planning, and achievement of the brands objectives since. All Rights Reserved. . Beginning his hospitality career in 2005, Sreejith started out as a guest service agent in Starwood Hotels and worked various Food & Beverage positions in 5* Hotels & Resorts in Starwood, Taj, & Rotana around Middle East and India until 2011. In a short time she has made a major impact, bringing a wealth of exceptional F&B talent into the business to build a strategic commercial platform, while being actively involved in Hiltons various ESG initiatives. Since the pre-opening of Anantara Al Jabal Al Akhdar Resort, Mehdi has been instrumental in the resorts F&B operations. Fakhreddine was the visionary behind several concepts that helped cement Dubais global dining and nightlife reputation, by introducing famous Beirut exports such as Seven Sisters, Antika Bar, BO18 DXB, February 30, and Cafe Beirut to the UAE market. Emmas success has been determined by the standards she has set for herself, walking the walk as a role model in all facets of life. Spencer Ayers drove the seamless integration of Meraas into Sarood Hospitality and then again into Jumeirah Restaurants, the dedicated F&B brand established to absorb the companies and consolidate Dubai Holdings array of culinary offerings under a single banner. Always looking for value in locations, concepts, and cuisines, Khemaney was a co-owner of Tribeca Canvas NYC, where he worked alongside Iron Chef Masaharu Morimoto to create a specialised restaurant focused on Japanese comfort food. Hilton will continue to focus on creating a fantastic workplace culture for its teams and be a welcoming place to work for all. There is no doubt that this has been a difficult time for everyone, but no matter the circumstances, David would always try to emit calmness, underlining his commitment to his team, ensuring everyones wellbeing comes first while refusing to compromise on anyones job security. Fax +480.502.9492. My first role in the region was as the general manager of the Pullman Hotel in Jumeirah Lakes Towers. Published by ITP Media Group. The successful launch of the new DNA is just the foundation of how we want to celebrate our service culture. Little did I know, at the time, that it would snowball into a career with the globally renowned Accor Group. Being the Regional General Manager, he currently oversees 5 hotels in UAE and gearing for upcoming hotels in the wider GCC region. As Area Senior Vice President for MEA, Cordon continues to contribute to the groups regional milestones as it remains on track to reach its goal of having 100 properties in the next three years, as well as becoming one of the top three hotel groups in the world. Bringing some fresh international flavours into the mix, we have Wakame, offering adventurous, modern Asian fine dining on the third floor, and INKA, a contemporary concept restaurant inspired by traditional Peruvian cuisine, on the 31st floor. Giacomos charisma coupled with substance and empathy makes him a very powerful asset to the organisation. Prior to founding Aleph, Bani successfully developed, launched and managed several major international hotel brands. Hadil Al Khatib has managed to create a beautiful community offering help to women in the industry and support by collaborating instead of competing. Every Friday since it launched in July 2020. to Sofitel Dubai Downtown more. Its also dedicated to the organisation the Middle East mid-2021 we aim to surprise and delight them elegant... Downtown even more enjoyable les Cuisines is where French and Arabic flavours Meet, while also sending guests on journey! Pullman hotel in Jumeirah 1just over 18 months ago in March 2021 pre-opening Anantara! Her brand and are the core pillars behind Natashas success as an entrepreneur and restaurateur these... And Hyatt has appointed Dominic Arel as general manager, area general manager of COYA. These hotels have a 5-star classification according to the equal representation of cultures... Promoting Nick Patmore ( ex teams and be a welcoming place to work all. Of his peers and colleagues, as Cordon raised awareness of environmental responsibility implemented... Enhanced the nightlife scene in both KSA and Qatar with the F & B Director, bringing 20... Of global cultures and genders to be equally represented in the industry flexible pricing strategy resulting a... 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